If you are concerned that a child or young person is in an emergency situation you should contact the police urgently on 999.
If you are a member of the public with significant concerns about a child please contact the Cumbria Safeguarding Hub, phone 0333 240 1727 or complete a single contact form
If you are a professional please refer to the professional section of the website - click here
Outside office hours - If your concern is outside of normal working hours (8 am to 5 pm Monday to Thursday and 8 am to 4.30 pm Friday) or a weekend / Bank Holiday, please contact the Emergency Duty Team on 0333 240 1727. The Emergency Duty Team service is an emergency only response with the social worker available to provide a response where the needs of the child indicate this.
NB - In the unlikely event that this number is unavailable due to a fault please call 01768 895019. This should only be used in exceptional circumstances and should not be used during office hours (8am to 5pm Monday to Thursday and 8am to 4.30pm Friday).
Early Help is a way of working with children and young people. It involves listening to you and your child to find out your child’s needs, and what is working well in your child’s life. An action plan, agreed with you and your child, is also put in place to make sure your child gets the right sort of help. The Early Help Assessment is voluntary – you and your child can choose to be involved.
How will an Early Help Assessment help my family?
The Early Help Assessment exists to help you support your child. It can lead to a quick solution or help to identify extra support if needed.
Early Help will ensure that everyone involved with your child – such as teachers and health visitors – works together to support your child.
Early Help will help your child receive the right support at an early stage before their needs increase which can be much more difficult to help you with. As The Early Help Assessment is a shared assessment, you and your child will not have to repeat the same story to different workers.